Here are the most frequently asked questions. Please feel free to leave us a message if you cannot find the answer you need here – we are always looking to help!
The whole process can take a little as 4 weeks from inspiration to installation!
Our installers are fully trained to work in your home with the utmost respect and care and with almost all projects, an installation manager will also visit to check on progress. You'll also be able to discuss any queries you may have with your project manager.
In a property where there is only one wc, your installer will have the wc connected at the end of every working day. However, you maybe without bath or shower facilities for a period of time.
The removal and installation of a new bathroom always produce dust and debris. Therefore our installers will always make sure they clean up after themselves every day.
Your installer will always be available to help or advise if any questions during the installation of your new bathroom. Please don't be afraid to ask him/her any questions you may have.
You can also contact your project manager, should you have any concerns.
Sometimes unexpected works may happen for things that weren't obvious before installation began.
If this is the case, we'll liaise with you as soon as these have been notified to see how you wish to proceed.
During your initial consultation your expert designer will take the time to understand your lifestyle and design preferences. You can share mood boards or Pinterest boards and our designers will help you bring it to life. Live design video calls enable you to work with your designer to create dream bathroom.
We don’t have a physical showroom but we create 3D designs using the latest Virtual Reality so you can experience your new bathroom before you buy and visualise the exact products in the room.
We make that possible by partnering with Virtual Worlds, industry leaders in immersive bathroom design.
Showrooms and interior designers love Virtual Worlds’ photo realistic renders because it helps consumers visualise the space, removing any doubts or future regrets.
London and surrounding areas.
Products - Up to Lifetime Manufacturer's Warranty
Installation - 1 year Bathroom Installer Labour Warranty
We offer a full service including design, supply and installation.
Yes - More information to come
We work with quality brands including: Grohe, Hansgrohe, Duravit, VitrA, Kaldewei, Crosswater, Merlyn, Gessi, Arte Form, Geberit, Villeroy & Boch, Laufen, Bette, Burlington, Porcelanosa.
What our design fees are including:
- Site visit by one of our expert fitters
- One dedicated designer:
Consultation over the phone or Skype
Live design call
3D Visualisation of your new bathroom
Design revisions (we are not happy if you are not 100% happy)
- Please note that our design fees are refundable when you buy from us
1 Fore Street
London, EC2Y 5EJ
Call us: 0333 011 1717